POLICIES & PROCEDURES
Orders are shipped Monday-Friday. Please allow 2-3 days for processing before your order is shipped.
Due to the nature of the item, for sanitary purposes there are no refunds or exchanges. In the unlikely event you receive a damaged item, we will gladly replace it. However, lashes are thoroughly inspected before shipped.
For damaged item(s), please include your order # and return to our offices at:
4747 East Elliot Road, PMB 330 Suite 29
Phoenix, Arizona 85044
For all other questions or inquiries, please contact us at fabyLASH@gmail.com
FabyLASH, LLC is committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you – e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.
We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to the FabyLASH, LLC website.
Our website regularly uses technologies such as cookies. A “cookie” is a small file stored by your web browser on your computer. Cookies allow us to recognize you when you arrive at our website by associating an anonymous identification number in the cookie. At no time is your name, street address, or credit card number stored within one of our cookies.
These cookies allow us to understand how you clicked to our website and what pages you click on during your visit to our website. Understanding how you shop allows us to improve and personalize your shopping experience and speed your checkout process. We may use technologies such as cookies to provide you with enhanced online display advertising tailored to your interests.
Accepting cookies through your web browser is your personal choice. You can set your browser to disable cookies. However, if you choose not to accept cookies, we may not be able to provide you with the best online experience specifically tailored to your needs.
We use a third-party service provider to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our web site, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider, please contact us.
Disclosures As To Google Analytics Features: Our Website also employs several applications that are available from Google, termed Google Analytics Advertising Features. These may include the following: Google AdWords / Retargeting, Google Analytics, Google Universal Analytics, Google Tag Manager, Double click and the Google Sponsored Promotion service. These Advertising Features may work together with cookies and cookie technology in the manner described above. You may opt out of these advertising features by clicking here. Or, to opt out of Google Advertising Features specifically, you can access Google Analytics’ currently available opt-outs here
SHIPPING & DELIVERY
All prices on the website exclude shipping fees. Your FabyLASH Luxury Mink Eyelashes are shipped from Scottsdale, Arizona, United States of America.
We ship Monday through Friday, excluding weekends and holidays.
Please allow 2-3 days for processing before your order is shipped.
If we are unable to process your order due to inaccurate or incomplete payment or incorrect address information, your order processing may be delayed an additional 3-5 business days. *(Note: All Shipping addresses are verified through US Postal service, If you are unsure of your shipping address, Please refer to USPS.com, does not apply to international addresses)
PLEASE ALLOW 24-48 HOURS FOR USPS UPDATES
DHL DOES NOT SHIP TO PO BOXES
TRACKING YOUR ORDER:
Once your payment has cleared, you will receive an e-mail when your order has been processed (this may take up to 48 hours). You will receive a second confirmation e-mail once your order has shipped which may include your tracking number and a link to follow the journey of your package (if applicable).
WRONG ADDRESS DISCLAIMER:
It is the responsibility of the buyer to make sure that she or he enters the address correctly. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
If your order is already processing or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with an exchange or refund.
If you require more assistance you can contact us by emailing fabyLASH@gmail.com and you will receive a response within 48 hours.
The entire content published on this site, including but not limited to text, graphics or code is copyrighted under copyright laws, and is the sole property of www.fabylash.com. Copyright 2017, FabyLASH, LLC. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.fabylash.com. Without obtaining our prior written consent, any other use, including but not limited to the reproduction, modification, distribution, display or transmission of the content of this site is strictly prohibited. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of www.fabylash.com used on the site are trademarks or registered trademarks of FabyLASH, LLC.
INTELLECTUAL PROPERTY RIGHTS
You acknowledge and agree that all copyright, designs, the “look and feel” of the site, trademarks and all other intellectual property and material rights relating to the content as herein described, including FabyLASH, LLC. Software and all HTML and other code contained in this site, shall remain at all times vested in FabyLASH, LLC and/or are the property of their respective owners. All such content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by Federal and provincial laws and regulations and international treaty provisions. You are permitted to use the content only as expressly authorized by FabyLASH, LLC and/or its third party licensors. Any reproduction or redistribution of the above listed content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Furthermore, without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.
CHANGES TO TERMS
CHANGES TO PRODUCTS AND PRICES
FabyLASH, LLC reserve the right to make changes to the products and prices listed on the site and to other content of this website, at any time without notice.
While we do our best to ensure that product descriptions on our website are accurate, some inaccuracies, typographical errors human errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified.
SECURITY & PAYMENT
Your financial & identity protection is of the upmost importance and top priority. That is why we process all payments through protected process and/or Paypal, which is one of the safest & most secure payment processing systems in the world.
DUTIES AND TAXES
All prices indicated on this website do not reflect any or all of the international duties, taxes, or other customs charges that the package may encounter when it arrives in its final destination. Please contact the customs agency officials to find out of all applicable taxes and duties (if any). Those charges vary greatly from country to country and will not be covered by FabyLASH, LLC.
RESOLVING YOUR CONCERNS